PRIVACY POLICY

This privacy policy (“Policy”) outlines how POSITIVEPEAK LLP (“we”, “us”, “our”) uses, handles, and processes the data you provide us when using our products or services. By using this website or availing yourself of our goods or services, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information as described herein.

We are committed to protecting your privacy in accordance with applicable laws and regulations. Please take the time to familiarize yourself with this Policy to understand how we handle your data.

POSITIVEPEAK LLP may update this Policy periodically, and we recommend checking this page for the latest version to stay informed.

Data Collection: We may collect the following information from you:

  • Name
  • Contact information including address and email address
  • Demographic information, preferences, or interests
  • Personal Data or other relevant information required for providing our goods or services The term "Personal Data" will have the meaning as defined under relevant Indian laws. Please note that we do not store credit card, debit card, or similar card data.

Data Usage: We use this data for the following purposes:

  • Internal record keeping
  • Improving our products or services
  • Providing updates and special offers
  • Communicating information to you
  • Internal training and quality assurance

Data Sharing: We may share your information with:

  • Third parties including service providers to facilitate goods or services, respond to queries, or fulfil orders
  • Group companies, if relevant
  • Auditors or advisors as required
  • Governmental or law enforcement authorities as per legal obligations

Cookie Usage: We use cookies to collect information and understand customer behavior. You can instruct your browser to refuse cookies, but this may limit your access to our goods or services. Third-party service providers have their own privacy policies regarding cookie usage.

Your Rights:

  • Review and request correction of your data (subject to feasibility)
  • Withdraw consent to use your data by writing to positivepeakcorp@gmail.com

Please note, failing to provide or withdrawing consent may affect our ability to provide services.

Data Retention: We retain your data for as long as we provide goods or services and as permitted by applicable law.

Data Security: We employ commercially reasonable and legally required measures to preserve the security of your information.

For queries, questions, or grievances about this Policy, please contact us using the provided contact information.